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	<title>Serial Networking By Christine Major @cmajor &#187; @KDPaine</title>
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	<description>When the online and offline collide</description>
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		<title>Social Media Engagement From the Queen of Measurement</title>
		<link>http://www.christinemajor.com/social-media/got-engagement/663/</link>
		<comments>http://www.christinemajor.com/social-media/got-engagement/663/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 20:29:06 +0000</pubDate>
		<dc:creator>christinemajor</dc:creator>
				<category><![CDATA[AwarenessInc]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[@DavidAlston]]></category>
		<category><![CDATA[@KDPaine]]></category>
		<category><![CDATA[BostonMike]]></category>
		<category><![CDATA[Community]]></category>
		<category><![CDATA[David Alston]]></category>
		<category><![CDATA[Katie Paine]]></category>
		<category><![CDATA[Measurment]]></category>
		<category><![CDATA[Mike Lewis]]></category>
		<category><![CDATA[Radian6]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[Social Media Engagement]]></category>
		<category><![CDATA[Social Media ROI]]></category>

		<guid isPermaLink="false">http://www.christinemajor.com/?p=663</guid>
		<description><![CDATA[Katie Paine, isn&#8217;t called the &#8220;Queen of Measurement&#8221; for nothing. During a recent webinar hosted by Mike Lewis (aka @BostonMike) of Awareness (@AwarenessInc) Katie discussed how engagement within communities goes beyond just tracking blogs and instead involves looking at the whole tenor of the conversation. It was a great session with some valuable information, especially for those organizations [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.christinemajor.com/wp-content/uploads/2010/01/Katie-Paine.jpg"></a><a href="http://www.kdpaine.com/kdp/index.cfm">Katie Paine</a>, isn&#8217;t called the &#8220;Queen of Measurement&#8221; for nothing. During a recent webinar hosted by Mike Lewis (aka <a href="http://twitter.com/bostonmike">@BostonMike</a>) of <a href="http://www.awarenessnetworks.com">Awareness</a> (<a href="http://twitter.com/awarenessinc">@AwarenessInc</a>) Katie discussed how engagement within communities goes beyond just tracking blogs and instead involves looking at the whole tenor of the conversation. It was a great session with some valuable information, especially for those organizations struggling with how to measure social media success. If you haven&#8217;t seen it or just want to watch it again, the complete webinar is below for your learning pleasure!</p>
<p>I also pulled a few of the tweets that highlighted some of the key discussion points/quotes from Katie&#8217;s webinar and pasted them below. If you would like to continue the discussion, feel free to add your comments below or via twitter with the hashtag #awarenessinc.</p>
<p><a onclick="pageTracker._trackPageview('/exit/to/amybomar');" href="http://twitter.com/amybomar" target="_blank">amybomar</a>: People use &amp; prefer different channels, expect different responses from the different channels. <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/kellyrfeller');" href="http://twitter.com/kellyrfeller" target="_blank">kellyrfeller</a>: Wow, great objective: &#8220;Move folks from (neutral) conversation to engagement.&#8221; Big opportunity since 95% of content is neutral. <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/IT4GenY');" href="http://twitter.com/IT4GenY" target="_blank">IT4GenY</a>: &#8220;research without insight is just trivia.&#8221; <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/amybomar');" href="http://twitter.com/amybomar" target="_blank">amybomar</a>: Focus on fewer key messages with shorter sentences. <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/msmamet');" href="http://twitter.com/msmamet" target="_blank">msmamet</a>: Blog and Twitter are the most common social media for Consumer brands <a onclick="pageTracker._trackPageview('/exit/to/kdpaine')" href="http://twitter.com/kdpaine" target="_blank">@kdpaine</a> <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/goodridge');" href="http://twitter.com/goodridge" target="_blank">goodridge</a>: &#8220;There is no Audience, ther are multiple consituencies&#8221; &#8211; <a onclick="pageTracker._trackPageview('/exit/to/kdpaine')" href="http://twitter.com/kdpaine" target="_blank">@kdpaine</a> <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/tguch');" href="http://twitter.com/tguch" target="_blank">tguch</a>: &#8220;You become what you measure&#8221; <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/joshgunkel');" href="http://twitter.com/joshgunkel" target="_blank">joshgunkel</a>: good quote <a onclick="pageTracker._trackPageview('/exit/to/kdpaine')" href="http://twitter.com/kdpaine" target="_blank">@kdpaine</a> &#8220;you become what you measure&#8221; I also like &#8220;what gets measured gets repeated&#8221; <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a></p>
<p><a onclick="pageTracker._trackPageview('/exit/to/amybomar');" href="http://twitter.com/amybomar" target="_blank">amybomar</a>: Should you blog or Twitter? Ask your customers! (via <a onclick="pageTracker._trackPageview('/exit/to/kdpaine')" href="http://twitter.com/kdpaine" target="_blank">@kdpaine</a> webinar) <a href="http://search.twitter.com/search?q=%23awarenessinc"><strong>#awarenessinc</strong></a><br />
<strong> </strong></p>
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<p><strong>What&#8217;s Coming Up Next?</strong></p>
<p><a href="http://www.christinemajor.com/wp-content/uploads/2010/01/david-alston-bio-headshot1.jpg"><img class="alignleft size-full wp-image-666" title="david-alston-bio-headshot" src="http://www.christinemajor.com/wp-content/uploads/2010/01/david-alston-bio-headshot1.jpg" alt="" width="128" height="119" /></a>On January 28th at 2PM ET the amazing <a href="http://www.twitter.com/davidalston">David Alston</a>, VP Marketing and Community at <a href="http://www.radian6.com/">Radian6</a> will be the featured guest for the next Awareness webinar. During his session, &#8220;Are you answering the &#8220;social phone?&#8221; David will talk about what to listen for, what to say when you engage, and of course, how to measure your efforts and ‘convince the boss. Additional details and registration form can be accessed here: <a href="http://info.awarenessnetworks.com/SocialPhone.html">http://info.awarenessnetworks.com/SocialPhone.html</a></p>
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