Posts Tagged "Frank Eliason"

Social CRM Rocks!

Posted by christinemajor on Jun 28, 2009 in Social Media | 2 comments

 You have to admit that we social media types really like to rock out. At the recent Rockstars of Social CRM event hosted by Chris Brogan and produced by Radian6, some of the “rockstars” of CRM were definitely in the house including Frank Eliason of @ComcastCares. What we learned, or what I should say, is what we were reminded of is that customer service goes down to basics –...