If you are also a tea-loving, social media person like I am, then you will definitely want to check out this video interview I did with Marshall Malone of Portsmouth Tea Company (@PortsmouthTea) while attending the NH Social Media Breakfast.

Connections and Eye Contact!

Marshall was kind enough to sit down with me right after he got himself a bowl of Portsmouth Tea Company’s soup of the day (they offer some amazing food there too – FYI). Marshall shared with me some background on Portsmouth Tea Company, which was founded as an online-only retailer of fine teas and has since opened its first cafe located at 475 High Street in Somersworth, NH. He discusses how using social marketing has helped him connect with his customers both online and offline to help establish that “eye contact” that he says is so important in building relationship.

Want to buy a cow?

Portsmouth Tea Company is also involved in a very unique cause marketing initiative with True Sojourners that helps to buy cows that are then given to families in Nepal.  They ask their patrons to stop bytheir cafe and donate anytime; 100% of donations goes to purchase the cow.

I encourage you to take a peek at my interview with Marshall below and to also check out their online store if you are or know anyone that is a tea lover. If you are local, definitely stop by their cafe in Somersworth, NH for some tea and a bite to eat.

A big thank you to Marshall for sitting down with me. Sorry your soup got cold!