Posts made in June, 2009
Random Thought About Why I Love Twitter
As I sit here in Panera Bread in Waltham working on my computer, I can hear people all around me talking about various subjects – some I don’t care anything about, and others I would like to learn more about and actually get involved in the discussion. Listening to the buzz around me while I am working here today, reminded me why I love Twitter so much. With Twitter, I can “see” those...
Read MoreSocial CRM Rocks!
You have to admit that we social media types really like to rock out. At the recent Rockstars of Social CRM event hosted by Chris Brogan and produced by Radian6, some of the “rockstars” of CRM were definitely in the house including Frank Eliason of @ComcastCares. What we learned, or what I should say, is what we were reminded of is that customer service goes down to basics –...
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